All sales are final, but we will replace any parts that suffer a manufacturer’s defect under our 10 day warranty terms. Send us your order number, a picture, and the part numbers affected to firstname.lastname@example.org to start the warranty claim. We will confirm receipt, and ship the replacement pieces within 6 working days.
We collect information to deliver the products you request and to help improve your Ready2Fold experience. Some information that we collect from you can be used to identify you or can be reasonably used in connection with other information to identify you. This information is called “personal information” and includes your name, postal address, email address, phone number, and payment information.
What personal data we collect and why we collect it
You share personal information with us when you make an online purchase with us, when you visit our Website, when you create an account on one of our Websites or mobile services, when you fill out an application in our careers portal, when you visit or post a comment on one of our social media pages, and when you contact us or request customer service. We may also collect information about, and record, your online activities and web sessions.
We may also collect information about you from social media platforms and networks that you make generally available (either publicly or to accounts that we may have access to) or that you share with or to our social media websites and applications as well as third-party social media hosts such as Facebook, Twitter, Pinterest, and Instagram.
Ready2Fold uses the personal information that we collect about you or that you provide to us on the basis of the following legitimate interests or contractual necessities: to process and ship your online orders; for marketing, advertising, or research purposes; to inform you about promotional offers; to maintain your user account; to keep track of your order history; to respond to customer support inquiries; to present our Website and its contents to you; to tell you about changes to our Website; to let you know about products or services; to allow you to participate in interactive features on our Website in a way that we describe to you at the time that you provide Ready2Fold your personal information; to fulfill any other purpose for which you provide it. Ready2Fold may also retain and use this personal information in order to bring or defend legal claims involving you or us.
The non-personal and personal information that we collect may automatically be combined with other information that you provide and may be aggregated and used for statistical purposes. It helps us to improve our Website and to deliver better and more personalized products, services and advertisements. It also helps us to estimate how many people may be interested in certain products, store your user preferences allowing us to customize the Website to your individual interests, recognize you when you revisit our Website, and speed up your online experience with Ready2Fold.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure. Ready2Fold stores and processes your personal information on its computers and servers in the United States. All personal information that you may provide on any of Websites will be Secure Socket Layer (SSL) encrypted. Ready2Fold also uses computer safeguards such as firewalls and data encryption methods to protect your information.
The safety and security of your information also depends on you. For instance, you can start by using a strong password. You should avoid sharing your password or using any information that others can easily learn about you, such as a family member’s name or birthday. We also recommend that you frequently change your password. You can also install and regularly update antivirus and firewall software to protect your computer or device from external attacks by malicious users. When you are finished with a session on our Website, be sure that you quit out and close the browser window so nobody can pick up where you left off.
Unfortunately, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee the absolute security of your information. Any transmission of personal information is at your own risk and Ready2Fold is not responsible for the circumvention of any privacy settings or security measures contained on the Website.
How long we retain your data
Ready2Fold will not keep your personal data longer than we need to. How long this is depends on several factors including: why we collected it in the first place; how old it is; whether there is a legal/regulatory reason to keep it; and whether we need it to protect you or us.